Please find below in this section some of our policies that relate to Portable Appliance Testing.
any questions should be directed to gunnspat@hotmail.co.uk 

Booking Terms and Conditions for PAT Testing Services

1. Definitions
We (or “Gunn’s Portable Appliance Testing”), represented by Steve Gunn. You (or “Client”): The customer who received our Proposal.

2. Assignment
We provide Portable Appliance Testing (PAT) as described in our Proposal.

3. Pricing and Payment
The price is specified in the Proposal. Expenses will be agreed upon in advance. Fees are due upon completion of the Services. Location for service delivery is as per the Proposal.

4. Our Services
We test equipment to Relevant Standards (e.g., Health and Safety at Work Regulations, Electricity at Work Regulations). Equipment passing standards complies only at the time of testing. We are not responsible for equipment left unplugged or switched off after testing. Failed equipment must be withdrawn from use immediately.

5. Failed Bookings
A minimum charge of £50 applies to failed bookings not canceled within 24 hours before the appointment.

Damage Claims Policy for PAT Testing Services

1. Notification Period
Claims for damages must be reported within 24 hours of the completion of the PAT testing service.

2. Eligibility for Claims
Only claims related to damages directly caused during the testing process are eligible. Damages resulting from other factors (e.g., wear and tear, pre-existing issues) are not covered.

3. Reporting Procedure
Clients must notify us in writing via email within the specified timeframe. Include details of the damage, date of testing, and relevant evidence (photos, descriptions).

4. Investigation and Resolution
Upon receiving a claim, we will promptly investigate the reported damage. If the claim is valid, we will take necessary steps to rectify the issue or compensate the client.

5. Exclusions
Claims submitted after the 24-hour window will not be considered. We are not liable for damages caused by misuse, negligence, or unauthorised modifications.

6. Contact Information
Clients can reach out to us by email or phone for any claims-related queries.